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State of California Telecommunications Multiple Award Contract

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AT&T Voice DNA® Receptionist end user portal

Course length: 1 hour

  • This course will provide a high-level overview of the AT&T Voice DNA Receptionist portal end user portal. This course will cover how to view and manage your service features such as monitoring user availability, transferring and conferencing calls, and Call Pick-up or Barge-In. At the end of this course, participants will have a general understanding of the AT&T Voice DNA Receptionist end user portal and managing its functionality.

Course content

  • What is AT&T Voice DNA Receptionist
  • Feature summary
  • Logging into the Receptionist Console
  • Receptionist Console screen
    • Search
    • Monitored users
    • Directory
    • Speed dial
    • Call console

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