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State of California Telecommunications Contract

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Cisco Hosted Collaboration Solution from AT&T with Cisco Jabber®

Course length: 1 hour

  • Cisco Hosted Collaboration Solution (CHCS) from AT&T with Cisco Jabber® is a cloud-based communication and collaboration offering that integrates a range of UC applications and telephony tools behind a single user interface. It includes two components:
    • IP telephony: CHCS provides a rich set of easy-to-use, high-quality voice capabilities provided from the AT&T cloud.
    • A downloadable CHCS client application: Cisco Jabber provides presence and instant messaging (IM) capabilities and a consolidated dashboard view of CHCS and its tools.
  • This course provides an overview of using Cisco Jabber on your computer.

Course content

  • The Jabber Interface
  • Placing a call
  • Answering a call
  • During a call
  • Transferring a call
  • Placing a call on hold
  • Forwarding a call
  • Adding participants to a call
  • Chat Sessions
    • Joining a chat
    • Sharing content
    • Group chats

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