skip to main content

State of California Telecommunications Multiple Award Contract

Welcome to the AT&T CALNET 3 Training Site

AT&T is dedicated to providing necessary training that provides customers and support staff with the information needed to effectively procure and utilize the contracted services under CALNET 3.

Training classes are held Monday through Friday between the hours of 8am and 5pm Pacific Time. Most classes are an hour long and there is no charge to attend. Many classes are scheduled by agency, allowing the trainer to use agency-specific data, customize the training and answer specific questions you may have. For online classes, participants only need access to view a computer screen with speakers, headphones or a telephone to watch and listen to the training.

Topics cover:

  • General product information
  • Business applications and use
  • Provisioning and ordering information
  • Impact to invoicing
  • Detailed technical information, as applicable
  • Comparison of CALNET 2 and CALNET 3, including an understanding of the services and products presented
  • Transition Orientation for CALNET 3, including core curriculum, materials, schedules and other pertinent data as part of the Transition-In Plan

Training can be provided in various formats:

  • Self-paced learning: User guides provide written instructions and screenshots to serve as quick reference guides for self-teaching
  • Instructor-led training: Live in-person or web-based training. Participant guides are available in pdf format. They can be downloaded or printed for reference before or after the training

To schedule a training session, please complete the Instructor-led Training Request Form.